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Maximizing Call Center Performance

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Maximizing Call Center Performance

136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

Madeline Bodin

Taylor & Francis

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224,95 kr.

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Maximizing Call Center Performance

Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h

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