Service Quality Regulation in Electricity Distribution and Retail

Service Quality

Roland T. Rust; Richard L. Oliver

299,95 kr.

Service Quality Management in Hospitality, Tourism, and Leisure

Connie Mok; Beverley Sparks; Jay Kadampully

719,95 kr.

Service Quality in Indian Hospitals

Sanjay Mohapatra; K. Ganesh; M. Punniyamoorthy; Rani Susmitha

374,95 kr.

Service Quality and Management

Bernd Stauss; Jos Lemmink; Paul Kunst

374,95 kr.

Implementing Service Quality based on ISO/IEC 20000: A Management Guide

Michael Kunas

174,95 kr.

Improving Service Quality and Customer Engagement With Marketing Intelligence

IGI Global

1.779,95 kr.

Delivering Excellent Service Quality in Aviation

Mario Kossmann

619,95 kr.

Handbook of Research on the Interplay Between Service Quality and Customer Delight

Sarma Sarmistha

1.999,95 kr.

Cloud Service Benchmarking

David Bermbach; Erik Wittern; Stefan Tai

529,95 kr.

Intercultural Service Encounters

Piyush Sharma

414,95 kr.

Retail Marketing and Sales Performance

Christoph Preuss

374,95 kr.

Privatization of Public Services

Christoph Hermann

509,95 kr.